![]() Step 4: Click on the 'Apply' button and click 'OK. Step 3: From various options, click on the 'Launch folder windows in a separate process' and check the box. Step 2: Head on to the 'View' tab on the screen. ![]() It has occurred on Windows 10, 8.1, and 7. Look at the guide for instructions: Step 1: Launch the 'File Explorer Options' from the search bar. On others the issue still occurs in safe mode. On some of the affected machines safe mode will allow it to open (and then I tried eliminating all add-ons) but still have the issue. I have tried updating Acrobat Reader, Windows, and Office 365 all to their most recent versions, as well as completely uninstalling and reinstalling all of the applications (save for windows.) I've even created a new outlook profile for the users experiencing the issue but it's still happening. I have to manually close out of Outlook through Task Manager. They are all using Office365 (which would be Outlook 2016.) When they view an email in the preview pane (or open the email in its own window) as soon as you click on the attached PDF file outlook turns white and freezes. ![]() I'm an IT professional, and I've noticed in the last few days that several clients in different environments on different versions of windows are having this issue.
0 Comments
Leave a Reply. |